{"id":41462,"date":"2025-10-20T17:32:41","date_gmt":"2025-10-20T17:32:41","guid":{"rendered":"https:\/\/www.alkamagro.com\/?page_id=41462"},"modified":"2026-09-09T17:11:25","modified_gmt":"2026-09-09T17:11:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.alkamagro.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p data-pm-slice=\"1 1 []\"><strong>Last updated: 9 September 2026<\/strong><\/p>\n<h2>1. Data controller<\/h2>\n<ul data-spread=\"false\">\n<li><strong>Controller:<\/strong> Alkam Agroib\u00e9rica, S.A.<\/li>\n<li><strong>NIF:<\/strong> A23995905<\/li>\n<li><strong>Address:<\/strong> C. Franco Franc\u00e9s, Nave 2, 04117 Almer\u00eda, Spain<\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:contacto@alkamagro.com\">contacto@alkamagro.com<\/a><\/li>\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.alkamagro.com\/\" data-rich-text-autolink=\"\">https:\/\/www.alkamagro.com\/<\/a><\/li>\n<\/ul>\n<p>Hereinafter, <strong>ALKAM AGROIB\u00c9RICA<\/strong>.<\/p>\n<p>This policy explains the processing of personal data through <a href=\"http:\/\/www.alkamagro.com\"><strong>www.alkamagro.com<\/strong><\/a> in accordance with Regulation (EU) 2016\/679 (GDPR), Spanish Organic Law 3\/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights, and other applicable rules.<\/p>\n<h2>2. Personal data processed<\/h2>\n<p>Depending on the relationship and services involved, we may process identification and contact details; information submitted in enquiries; professional and commercial information concerning customers, distributors, suppliers or business contacts; information required for quotations, orders, invoicing and payments; marketing preferences; technical browsing data; and information supplied through interactions with our social-media profiles.<\/p>\n<p>Fields marked as required are necessary to process the request. Users guarantee that their information is accurate, truthful and current. Anyone providing third-party data confirms that they are authorised to do so and have informed the person concerned.<\/p>\n<h2>3. Purposes and lawful bases<\/h2>\n<h3>3.1 Enquiries and information requests<\/h3>\n<p>We use data to answer technical, commercial and general enquiries submitted through forms, email, telephone or other enabled channels. The lawful basis is the user&#8217;s consent when submitting a request or, where relevant, steps taken at the user&#8217;s request before entering into a contract.<\/p>\n<h3>3.2 Commercial, contractual and administrative relationships<\/h3>\n<p>We process data to prepare quotations, manage orders, products and services, maintain relationships with customers, distributors and suppliers, issue operational communications, manage invoicing and payments, and meet administrative obligations. The lawful bases are performance of a contract or pre-contractual measures, compliance with legal obligations, and our legitimate interest in managing professional contacts at other organisations.<\/p>\n<h3>3.3 Marketing communications<\/h3>\n<p>Where authorised, we may send information about ALKAM AGROIB\u00c9RICA products, news, activities and content electronically. Where a prior contractual relationship exists, we may also send information about our own similar products or services where permitted by law.<\/p>\n<p>The lawful basis is consent or, where applicable, legitimate interest under the rules governing electronic marketing. Recipients may object or withdraw consent at any time via the link in each message or by emailing <a href=\"mailto:contacto@alkamagro.com\"><strong>contacto@alkamagro.com<\/strong><\/a>.<\/p>\n<h3>3.4 Social media<\/h3>\n<p>When users follow or interact with our official profiles, we may process visible profile data and messages or comments to manage our presence, answer communications and provide information about our activities. The lawful basis is consent demonstrated by the interaction and, where applicable, our legitimate interest in managing corporate communications. Each platform&#8217;s own privacy terms also apply.<\/p>\n<h3>3.5 Website security and operation<\/h3>\n<p>Technical data may be processed to protect the website, prevent fraudulent or malicious use, diagnose incidents and maintain operation. The lawful basis is our legitimate interest in protecting our systems, users and information.<\/p>\n<h3>3.6 Cookies<\/h3>\n<p>Strictly necessary cookies support website operation and security. Non-essential analytics, advertising or third-party cookies are used only with consent where required. Further information and preference controls are available in the <strong>Cookie Policy<\/strong> and consent panel.<\/p>\n<h2>4. Retention<\/h2>\n<p>Data is retained only for as long as necessary for its purpose and thereafter for applicable statutory limitation periods. Enquiries are kept while being handled and for reasonable follow-up; unsuccessful quotations are generally kept for up to one year; contractual data is kept throughout the relationship and applicable limitation periods; tax documentation is generally retained for four years and commercial documentation for six years; marketing data is retained until consent is withdrawn or the user objects; and cookies follow the periods listed in the Cookie Policy.<\/p>\n<p>Where required, data is blocked and retained solely for possible claims or disclosure to competent authorities, and securely deleted when those periods expire.<\/p>\n<h2>5. Recipients and processors<\/h2>\n<p>We do not sell personal data. Data may be disclosed where required by law or necessary to provide a requested service. Service providers acting on our behalf may access it, including hosting, IT maintenance, email, business-management, professional-advisory, logistics, communications, analytics or support providers, under appropriate data-processing terms.<\/p>\n<p>Data may also be disclosed to public authorities, courts, law-enforcement bodies, financial institutions, tax administrations, advisers, or transport and logistics companies where legally required or operationally necessary.<\/p>\n<h2>6. International transfers<\/h2>\n<p>Some technology providers or social networks may process data outside the European Economic Area. Any international transfer must rely on a European Commission adequacy decision, Standard Contractual Clauses or another safeguard recognised by the GDPR. Further information may be requested at <a href=\"mailto:contacto@alkamagro.com\"><strong>contacto@alkamagro.com<\/strong><\/a>.<\/p>\n<h2>7. Automated decisions<\/h2>\n<p>ALKAM AGROIB\u00c9RICA does not envisage decisions based solely on automated processing that produce legal or similarly significant effects on users.<\/p>\n<h2>8. Data-subject rights<\/h2>\n<p>Data subjects may exercise their rights of access, rectification, erasure, objection, restriction, portability and withdrawal of consent, as well as the right not to be subject to qualifying solely automated decisions.<\/p>\n<p>Requests may be sent to <a href=\"mailto:contacto@alkamagro.com\"><strong>contacto@alkamagro.com<\/strong><\/a> or to the postal address above, identifying the right concerned and providing information sufficient to verify identity. A full identity-document copy is not generally required, although proportionate additional information may be requested where reasonable doubts exist.<\/p>\n<p>We will respond without undue delay and in any event within one month. This may be extended by two further months due to complexity or number of requests; any extension will be communicated within the first month.<\/p>\n<p>Data subjects may lodge a complaint with the Spanish Data Protection Agency, <a href=\"https:\/\/www.aepd.es\/\">www.aepd.es<\/a>.<\/p>\n<h2>9. Security and confidentiality<\/h2>\n<p>ALKAM AGROIB\u00c9RICA applies appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or access, taking account of the nature of the data, risks and state of the art. No Internet-connected system can be considered completely invulnerable, and users should also protect their devices and credentials.<\/p>\n<h2>10. Children<\/h2>\n<p>The website and the products or services presented are not specifically aimed at children. We do not knowingly request children&#8217;s personal data through the website. If such data is received without a valid lawful basis, appropriate steps will be taken to delete it.<\/p>\n<h2>11. Updates<\/h2>\n<p>ALKAM AGROIB\u00c9RICA may amend this policy to reflect legal, technical, organisational or processing changes. The current version is the one published with its update date. Material changes will be communicated where legally required.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 9 September 2026 1. Data controller Controller: Alkam Agroib\u00e9rica, S.A. NIF: A23995905 Address: C. Franco Franc\u00e9s, Nave 2, 04117 Almer\u00eda, Spain Email: contacto@alkamagro.com Website: https:\/\/www.alkamagro.com\/ Hereinafter, ALKAM AGROIB\u00c9RICA. This policy explains the processing of personal data through www.alkamagro.com in accordance with Regulation (EU) 2016\/679 (GDPR), Spanish Organic Law 3\/2018 of 5 December on&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-41462","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/pages\/41462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/comments?post=41462"}],"version-history":[{"count":1,"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/pages\/41462\/revisions"}],"predecessor-version":[{"id":41463,"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/pages\/41462\/revisions\/41463"}],"wp:attachment":[{"href":"https:\/\/www.alkamagro.com\/en\/wp-json\/wp\/v2\/media?parent=41462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}